You have to pay €5 per month to get rid of a signature that says “Sent with ProtonMail Secure Email.” Things that aren’t spam end up in my spam folder and vice versa. Its software is currently on version 3.12.23, according to a technical-looking notification in the corner of the screen, which sounds very advanced - but in reality its conversation nesting forces you to hunt through minimized replies each time you open a conversation, an extraordinarily time-consuming process if you ever move between threads. ProtonMail is clunky to a degree that makes me realize all the things I appreciate about Gmail.
Email is so fundamental that it’s difficult to power through the weaknesses of a poor product. It’s a crucial research tool that, in ProtonMail, I simply don’t have access to.
Before going without this feature, I had no idea how often I used it in Gmail to pull up conversations containing a certain keyword. You can search by sender, recipient, and subject line but not by the actual contents of the message. ProtonMail’s most glaring problem is its hamstrung search function. ProtonMail pitches itself as the secure alternative to Gmail, but I found it so frustrating and limiting that it was hard to get real work done. The service, whose privacy claims have been independently audited, says it has about 2 million users. Robot.ĭocuments leaked by Edward Snowden in 2013 showed that popular email providers including Google, Yahoo, and Microsoft were cooperating to share user data with the National Security Agency. It’s the email provider of choice for Elliot, the hacker protagonist on Mr. Last month, I decided to switch over to ProtonMail, a privacy-first email provider that keeps its servers in countries with strong privacy protections like Switzerland so that it “ cannot be forced to hand over data in cases of US or EU civil litigation.” It uses end-to-end encryption, meaning that only the people sending and receiving messages can read them, and it was founded by former CERN and MIT scientists, so the implication is that it’s basically the Fort Knox of email providers.
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